Writing a Good Complaint Letter

We’ve been reading on complaint and praise letters this week (despite the snow days). Then I saw this post from i09.com on a 1750 BC Customer Service Complaint.

That is so cool. I’m going to email it to my students.

“Take cognizance that (from now on) I will not accept here any copper from you that is not of fine quality. I shall (from now on) select and take the ingots individually in my own yard, and I shall exercise against you my right of rejection because you have treated me with contempt.”
1750 BC Babylonian tablet customer complaint letter
Note: He does owe the guy a mina of silver. But if that were the problem, he shouldn’t have said he’d give him good quality copper.

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